Mercari India’s First CSR Activity: A Heartwarming Visit to Saanthvana Seva

Our visit to Saanthvana Seva was not just another CSR initiative; it was a powerful reminder of the importance of empathy and human connection. The day was filled with joy, introspection, and a profound sense of fulfillment. As we departed, we carried with us the heartfelt stories we heard, along with a strengthened commitment to continue making a positive difference in the lives of those who need it most.

Understanding CSR: More Than Just a Mandate

Corporate Social Responsibility (CSR) is more than just a legal obligation for companies; it’s a philosophy that embodies the essence of ethical business practices and the commitment to contributing positively to society. Through CSR initiatives, companies can address societal challenges, promote sustainable development, and uplift communities. At Mercari India, we view CSR as a vital aspect of our mission to create a meaningful impact beyond our business goals.

The Story Behind Saanthvana Seva

Saanthvana Seva Old Age Home and Rehabilitation Centre is an extraordinary place, founded by Dr. Kumada GC and Sridhar V, a compassionate Doctor and Engineer couple. Over the past seven years, they have dedicated their lives to running this old age home, which now operates across three buildings. Their mission is simple yet profound: to provide not just shelter and food but also love and care to the elderly residents who call this place home.

What makes Saanthvana Seva truly special is the involvement of the entire family in this noble cause. Dr. Kumada and Sridhar’s two children, along with their mother-in-law and father-in-law, all contribute to the daily lives of the residents. Together, they create an environment where the elderly are not just cared for but cherished.

A Day of Joy and Connection

On August 29th, 14 of our employees visited Saanthvana Seva, marking the first time in seven years that a company had reached out to this center. The anticipation and excitement were palpable as we prepared to spend the day with the elderly residents.

As we arrived, we were greeted with warm smiles and open arms. The residents were overjoyed to have visitors, and the connection we felt was immediate and profound. We spent the day listening to their life stories, sharing laughter, and creating memories that will stay with us forever. It was heartening to see the residents so happy and full of life, despite the challenges they have faced.

One of the most touching aspects of the visit was witnessing the bond between the residents and the family that runs Saanthvana Seva. The love and care that Dr. Kumada, Sridhar, and their family provide are truly inspiring. It was a reminder that sometimes, all it takes is a little love to make a significant difference in someone’s life.

Giving Back: A Small Gesture with a Big Impact

In addition to spending time with the residents, we were also able to make a donation to support the ongoing operations of Saanthvana Seva. While our contribution was modest, we hope it will help the center continue to provide the essential care and love that the elderly residents need.

Our visit to Saanthvana Seva was not just a CSR activity; it was a reminder of the importance of human connection and compassion. It was a day filled with joy, reflection, and a deep sense of fulfillment. As we left, we carried with us not just the stories we heard but also a renewed commitment to making a positive impact in the lives of others.

Looking Forward: The Future of CSR at Mercari India

Our experience at Saanthvana Seva has strengthened our resolve to continue engaging in meaningful CSR activities. We are committed to building long-term relationships with communities and organizations like Saanthvana Seva, where our contributions can make a real difference. This is just the beginning of our journey, and we look forward to many more opportunities to give back and grow together.

Thank you, Dr. Kumada GC and Sridhar V, for the incredible work you do and for welcoming us into your beautiful family. Here’s to creating more such moments in the future!

Smriti Singhal
HR Associate