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ABOUT US

Japan's
First
Unicorn

Japan's First Unicorn

Mercari, Japan’s first unicorn, is redefining the marketplace by connecting millions globally. From fostering sustainability to empowering communities, we are driven by innovation and collaboration, shaping the future of commerce one transaction at a time.

Mercari is a community-driven platform that believes in the power of connection. We’re not just about transactions; we’re about fostering relationships and creating opportunities. Our platform is a space where individuals can share their stories, rediscover the value in what others have, and build a more sustainable future.

Mercari is revolutionizing commerce by connecting people and communities through a dynamic and innovative platform. By making buying, selling, and discovering effortless, we empower individuals to give new life to items and create meaningful connections.

Mercari, Japan’s first unicorn, is redefining the marketplace by connecting millions globally. From fostering sustainability to empowering communities, we are driven by innovation and collaboration, shaping the future of commerce one transaction at a time.

Hear more from our CEO, Shintaro Yamada
shintaro's

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Mercari's track record as the leading
marketplace

22.7M+

Mercari Monthly Active Users

18.7M+

Merpay Monthly Active Users

4.5M

Mercari US Monthly Active Users

4B+

Total Number Of Listings

120+

Countries in Crossborder Sales

2,190+

Employees Across The Group

#1

Technology Branding Ranking

Mercari's track record as the leading marketplace

22.7M+

Mercari Monthly Active Users

18.7M+

Merpay Monthly Active Users

4.5M

Mercari US Monthly Active Users

4B+

Total Number Of Listings

120+

Countries in Crossborder Sales

2,190+

Employees Across The Group

#1

Technology Branding Ranking

Our Values

Image 1
Go Bold
Image 2
All for One
Image 3
Be a Pro

At Mercari, we embrace bold challenges, fostering innovation that makes a global impact. Through trial and error, our team continuously grows, aligning personal and organizational visions to lead and achieve our mission.

OUR TEAM

Our People,
Our Spirit

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"At Mercari, we're pushing the boundaries of global commerce with innovative solutions. We’re shaping a world where buying and selling is effortless and empowering."

Atif Shaik, Product Lead

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"We’re building a platform that connects people across the globe. Each day brings new challenges and opportunities to make a meaningful impact in the world of commerce"

Gaurav Bansal, Product Manager

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"At Mercari, we value passion, innovation, and diversity. We’re constantly seeking people who bring new perspectives and are eager to make an impact."

Sagar Manjunath, HR Manager

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"Enhancing the user experience is more than a mission—it’s a commitment. Every improvement we make ensures that every transaction is smoother and more rewarding."

Prasannakumar Balasubramanian, Engineering Manager

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"Trust is the foundation of any marketplace. Our team works tirelessly to ensure Mercari remains a safe and reliable place for users to connect, transact, and thrive."

Mohammed Saifuddin, Engineering Manager

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"Growth isn’t just about scaling; it’s about crafting impactful solutions that drive real change. Every tool we build helps transform the future of Mercari."

Priyadarshi Manish, Engineering Manager

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"We power Mercari’s infrastructure, ensuring everything runs smoothly behind the scenes. Every line of code we write enhances the experience for users everywhere."

Rajesh Sharma, Manager of Managers

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"Global expansion means more than just reaching new markets—it’s about redefining how people buy and sell worldwide. Our work is at the heart of Mercari’s global presence."

Manu Singh, Engineering Manager

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"We are breaking down borders to create opportunities for commerce everywhere. By connecting new regions with Mercari, we help users discover endless possibilities."

Srajan Agarwal, Manager of Managers

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"The success of Mercari depends on having a solid strategy and seamless execution. Our team ensures that everything aligns for continuous growth and success."

Manjunath Raghavendra, Corporate Controller

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"At Mercari, we're pushing the boundaries of global commerce with innovative solutions. We’re shaping a world where buying and selling is effortless and empowering."

Atif Shaik, Product Lead

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"We’re building a platform that connects people across the globe. Each day brings new challenges and opportunities to make a meaningful impact in the world of commerce."

Gaurav Bansal, Product Manager

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"At Mercari, we value passion, innovation, and diversity. We’re constantly seeking people who bring new perspectives and are eager to make an impact."

Sagar Manjunath, HR Manager

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"Enhancing the user experience is more than a mission—it’s a commitment. Every improvement we make ensures that every transaction is smoother and more rewarding."

Prasannakumar Balasubramanian, Engineering Manager

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"Trust is the foundation of any marketplace. Our team works tirelessly to ensure Mercari remains a safe and reliable place for users to connect, transact, and thrive."

Mohammed Saifuddin, Engineering Manager

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"Growth isn’t just about scaling; it’s about crafting impactful solutions that drive real change. Every tool we build helps transform the future of Mercari."

Priyadarshi Manish, Engineering Manager

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"We power Mercari’s infrastructure, ensuring everything runs smoothly behind the scenes. Every line of code we write enhances the experience for users everywhere. "

Rajesh Sharma, Manager of Managers

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"Global expansion means more than just reaching new markets—it’s about redefining how people buy and sell worldwide. Our work is at the heart of Mercari’s global presence. "

Manu Singh, Engineering Manager

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"We are breaking down borders to create opportunities for commerce everywhere. By connecting new regions with Mercari, we help users discover endless possibilities."

Srajan Agarwal, Manager of Managers

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"The success of Mercari depends on having a solid strategy and seamless execution. Our team ensures that everything aligns for continuous growth and success."

Manjunath Raghavendra, Corporate Controller

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Tech at Mercari

Empowering Engineers

At Mercari, technology is not just a tool , it’s the gateway to creating impactful user experiences. We are committed to pushing boundaries, exploring the best solutions, and challenging traditional practices.

Engineers are encouraged to think outside the box, experiment with new ideas, and embrace a culture of curiosity and continuous growth. At Mercari, every engineer has the opportunity to make a real impact, driving innovation and shaping the future of how we work and connect with users.

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At Mercari, technology is not just a tool , it’s the gateway to creating impactful user experiences. We are committed to pushing boundaries, exploring the best solutions, and challenging traditional practices.

Engineers are encouraged to think outside the box, experiment with new ideas, and embrace a culture of curiosity and continuous growth. At Mercari, every engineer has the opportunity to make a real impact, driving innovation and shaping the future of how we work and connect with users.

Life at Mercari

Culture that sparks growth

At Mercari, we cultivate an environment where innovation thrives, and every individual is empowered to succeed. With a blend of youthful energy and a strong organizational foundation, we offer comprehensive benefits that adapt to diverse work styles.

Whether it’s flexible schedules, cutting-edge resources, or a commitment to personal growth, we ensure you have everything you need to embrace our values and deliver your best every day.

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At Mercari, we cultivate an environment where innovation thrives, and every individual is empowered to succeed. With a blend of youthful energy and a strong organizational foundation, we offer comprehensive benefits that adapt to diverse work styles.

Whether it’s flexible schedules, cutting-edge resources, or a commitment to personal growth, we ensure you have everything you need to embrace our values and deliver your best every day.

TESTIMONIALS

Our Story,
Their Voices

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Sharayu Yadav
Software Engineer

I am thrilled to share my experience after one year as a Software Engineer at Mercari. My journey here has been nothing short of transformative , both professionally and personally

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Nikita Punia
Software Engineer

Joining Mercari India as an intern and advancing to a full-time backend software engineer has been incredibly rewarding. From the start , I was welcomed into a collaborative and supportive culture that prioritizes growth and innovation

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Sreenanth
Corporate Admin

Mercari isn't just a workplace—it’s a well-orchestrated environment where every team member is supported

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Priyanka Hebsur
QA Engineer

Working at Mercari has been a fulfilling experience. I’ve had the opportunity to work on multiple projects, deliver impactful results , and learn so much along the way all while having fun and embracing innovation. What stands out the most is the inclusive culture here, I’ve always felt valued and supported, which has made every challenge rewarding

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Vandana Kumari
Software Engineer

Mercari has been a transformative journey for me as a software engineer Intern to full time employee. From the first day , I was stepped into a culture that values collaboration, adaptability, and curiosity. The detailed onboarding program, combined with invaluable mentorship, made transitioning into my role seamless

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Kishore
Associate Corporate Controller

At Mercari, I’ve had the opportunity to work on dynamic financial strategies that drive real impact

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Archita
Lead software engineer

Working at Mercari has been an incredibly rewarding experience. From day one, I’ve had the opportunity to work on impactful projects , collaborate with talented people, and grow both personally and professionally. What truly sets Mercari apart is its inclusive and supportive culture

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Smriti Singhal
HR

Mercari’s culture is built on trust, collaboration, and innovation. As an HR professional, it’s inspiring to see employees thrive in an environment that values both personal and professional growth

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Gokul
Senior Software Engineer

From tackling real-world challenges to optimizing large-scale systems, Mercari has given me the platform to create and innovate The support, trust, and growth opportunities here are unmatched

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Zeph
Software Engineer

Working at Mercari means being surrounded by some of the brightest minds in tech. The freedom to experiment, the focus on technology cutting-edge, and the shared mission to create seamless experiences make this an incredible place to grow as an engineer

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Shishir
Lead Software Engineer

What sets Mercari apart is its culture of continuous learning and improvement. Every challenge is an opportunity to innovate and every success is shared. Being a part of this journey is truly rewarding

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Minal
Software Engineer

Mercari has played a pivotal role in my growth, shaping my journey from a software engineering intern to a full-time engineer From day one, I was embraced by a culture that values collaboration, adaptability, and curiosity. The thorough onboarding program, combined with invaluable mentorship, made my transition into the role smooth and enriching

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Priyanka Hebsur

QA Engineer

Working at Mercari has been a fulfilling experience. I've had the opportunity to work on multiple projects, deliver impactful results

READ MORE
Priyanka Hebsur

Priyanka Hebsur

QA Engineer

Zeph

Shishir

Lead Software Engineer

Zeph

Smriti Singhal

HR

Gokul

Minal

Software Engineer

Vandana Kumari

Vandana Kumari

Software Engineer

John Doe

Archita

Lead software engineer

Jane Smith

Zeph

Software Engineer

Gokul

Gokul

Senior Software Engineer

Nikita Punia

Nikita Punia

Software Engineer

Sharayu Yadav

Sharayu Yadav

Software Engineer

Sreenath

Sreenath

Corporate Admin

Kishore

Kishore

Associate Corporate Controller

BLOG & NEWS

From DNS Failures to Resilience: How NodeLocal DNSCache Saved the Day, Sanu Satyadarshi

June 4, 2025

From DNS Failures to Resilience: How NodeLocal DNSCache Saved the Day, Sanu Satyadarshi

I am Sanu Satyadarshi, part of the Platform Engineering division at Mercari, Inc. Platform Engineering provides a cost-effective, safe, and easy-to-use multi-cloud infrastructure service for all engineering teams to make and scale bets. This article discusses the DNS-related challenges encountered at Mercari on our Kubernetes clusters and the significant improvements achieved by implementing Node-Local DNS Cache. By optimizing DNS traffic and reducing errors, we enhanced system reliability and scalability, preventing production outages caused by DNS failures. Key Takeaways Reduced DNS calls to kube-dns by 10x, decreasing network overhead and inter-service communication costs. Lowered DNS query rates by 93% for services on the cluster. Achieved a 10x-100x reduction in DNS-level errors, improving system resilience. Eliminated the “failed to refresh DNS cache” errors, mitigating a frequent source of incidents. DNS on Kubernetes: The Elephant in the Room Domain Name System, more commonly known as DNS an extremely critical component in the internet infrastructure. This is the tech that allows your web browser to find the actual IP address of a website when you type example.com in your browser. DNS in itself is a highly complex topic, and understanding it requires a book(or two) on its own. Like any network infrastructure, Kubernetes depends on DNS to resolve service names like [service name].[namespace].svc.cluster.local and other names to IPs and allows communications among services and the external world. From the role of DNS in Kubernetes, you can imagine that any DNS failure or degradation can quickly escalate to increased latency, network congestion, and even complete outages. On Kubernetes, DNS is installed as a kube-dns deployment running on the kube-system namespace. Specifically at Mercari, it comes pre-installed with our managed GKE clusters for service discovery and name resolution across the clusters. kube-dns on Kubernetes allows multiple configurations using the configmap that can be used to change various parameters like ndots, etc. As kube-dns is responsible for resolving all… Continue reading From DNS Failures to Resilience: How NodeLocal DNSCache Saved the Day, Sanu Satyadarshi

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Inside the manager’s mind : Manjunath Sagar

May 28, 2025

Inside the manager’s mind : Manjunath Sagar

Welcome to inside the manager’s mind — a space where leadership meets reality. Explore the highs, lows, and everyday decisions that shape teams and drive success. From strategic thinking to people management, this blog offers raw insights and practical wisdom for those leading or aspiring to lead. In this feature we’d like you to meet Sagar! Sagar : At Mercari India, rapid expansion is more than just scaling numbers—it’s about intentional leadership that fosters clarity, unlocks potential, and nurtures an empowered culture. For me, effective management isn’t just about driving performance; it’s about guiding with steadiness, leading with empathy, and creating a foundation of trust. As we continue to grow, I find myself leaning on a set of principles—some expected, some unconventional—that have shaped the way I support my team. Whether it’s welcoming new talent, refining HR initiatives, or championing individual growth, these values remain at the core of how I lead. 1. Anchor in Calm Amidst Chaos Change fuels innovation, but it also brings uncertainty. In high-growth environments, teams don’t just look to their leaders for solutions—they look for steadiness. My guiding principle: My calm creates their safety; my clarity gives them direction. What I do: Every one-on-one starts the same way—with a genuine “How are you doing?” before diving into work. This small act of care fosters trust and sets the tone for a culture of support. 2. Empower Through Context, Not Control Momentum thrives when people feel empowered, not micromanaged. Providing context allows teams to move with confidence and make decisions independently. What I do: During onboarding and team syncs, I take extra time to explain the reasoning behind our goals—not just what we’re doing, but why it matters. The result? A team that thinks critically, acts decisively, and continuously grows. 3. Normalize “I Don’t Know” Leadership… Continue reading Inside the manager’s mind : Manjunath Sagar

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From Day 1 to Day 100 at Mercari: A Journey of Growth and Memories ft. Aashutosh Agrawal

May 9, 2025

From Day 1 to Day 100 at Mercari: A Journey of Growth and Memories ft. Aashutosh Agrawal

When I first heard that Mercari was coming to our campus, I was excited but also a little nervous. It felt like a huge opportunity — and looking back now, I realize it was one of the best experiences I’ve had so far. The Beginning: Placement Journey The process kicked off with an Online Assessment (OA) consisting of two medium-level DSA questions. It tested not just speed but also our ability to think critically under pressure. After clearing the OA, I had my technical interview with Rajat, where we discussed coding approaches, problem-solving techniques, and a few OS and computer science fundamentals. What stood out was how the conversation was more collaborative than a “grill” session. Next was the managerial round with Atif, where the focus shifted towards understanding my motivations, how I work in teams, and cultural fit. It was refreshing to have an open, honest conversation rather than just technical questions. Finally, I remember the day I received the confirmation letter — a mix of relief, excitement, and pride. It was the start of something new. Day 1: A Warm Welcome The first day at Mercari was truly special. From being welcomed with a thoughtfully curated goodies kit to meeting fellow interns and full-time employees during the onboarding, everything felt smooth and personal. The highlight was the team dinner later in the evening — good food, casual chats, and laughter with people who, until a few hours ago, were complete strangers. January: Settling In, Learning the Foundations, and a Special Cricket Memory January was all about getting familiar with Mercari’s world and setting a strong foundation. We started with our common onboarding sessions — diving into essential tools like GitHub, Confluence, Slack, JIRA, understanding Mercari’s overall architecture, and exploring key repositories. These sessions were packed with valuable insights… Continue reading From Day 1 to Day 100 at Mercari: A Journey of Growth and Memories ft. Aashutosh Agrawal

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