Mercari, inc., merpay, inc., and mercari software technologies India
private limited (collectively with all other subsidiaries in japan and india,
“mercari group”,“we”, ”us”, or
“our”) are committed to protecting the personal
information of users
collected through this website (including our online platform or our
associated mobile application) – pursuant to the privacy policy (“policy”) set out
below.
Unless indicated otherwise, this policy further applies to any related
websites or other online properties owned or controlled by the mercari group. By
submitting this personal information, the user ( “you”,
or
“your”) consents to the use and disclosure of the
information in
accordance with the policy.
Please note that links from our website may take you to external websites which are not
covered by this policy. We recommend that you check their privacy policies before you
access, use, or download from such websites. We will not be responsible for the content,
function, or information collection policies of these external websites.
1. Collection of Personal Information
Personal information means any
information that pertains to a natural person, which, either directly or
indirectly, aids in uniquely identifying that person and distinguishes such
person from other persons.
We usually collect personal
information as required under laws and regulations when you: (a) visit our
Website, (b) give us your business card, (c) enter your data on our Website, or
(d) subscribe to receive updates, newsletters, and other publications from us
for informational purposes. Mercari Group collects user’s personal information,
including the following:
Name, age, address,
date of birth, phone number, email address, educational background, professional
background, certifications, current income, expected income, and other personal
and professional information.;
Any information
included in documents the user provides to Mercari Group when applying to
recruitment activities, including but not limited to resume, curriculum vitae,
application form, or survey.;
Any communication
between Mercari Group and the user in any form, such as face-to-face, email, or
phone calls.;
Any information
Mercari Group collects during screening procedures such as background checks and
reference checks in the candidate screening process.;
The user’s history of
application to and participation in recruiting or allied activities, as well as
screening results.;
Technical
information, including the Internet Protocol address, your login information,
browser information, time zone information, operating system information,
versions of plug-in installed, and platform.; and
Information about the
user’s visit to the website, the Uniform Resource Locators’ information, and
information relating to the user’s interaction with the Website.
The personal information collected
by Mercari Group may include information related to a user’s gender, health,
nationality, etc. (collectively, “sensitive information”) according to our
contractual arrangements with the user. The provision of sensitive information
will be governed by specific terms of such contracts (including collection and
processing of such data or information) and not this Privacy Policy.
2. Usage of Personal Information Provided
Mercari Group will use the
information provided by you (including a visitor) or otherwise obtained by us
for – (a) developing new services on the Website or otherwise; (b) improving the
existing services on the Website or otherwise; (c) providing updates,
newsletters, and other publications (including promotions) to you for
informational and/ or marketing purposes; and/ or (d) complying with our legal
obligations. We shall process and analyze the information based on your consent,
the performance of a contract, compliance with a legal obligation, and
legitimate interest.
Mercari Group also uses the
personal information collected from users for recruiting activities. This
information is used for:
evaluating the
qualifications of applicants/ users in recruitment screenings at Mercari Group
(including background checks, reference checks, and any other screening
procedures).;
improving Mercari
Group’s recruitment processes, including enhancement of diversity in
recruitment.;
ensuring the
suitability of work (assignments, etc.) and health in Mercari Group.;
supporting applicants/
users in obtaining necessary visas and/or work permits.;
providing information
to applicants/ users regarding employment opportunities, events, etc. by Mercari
Group.;
improving Mercari
Group’s employment opportunities, events, etc., and measuring satisfaction.;
managing information
about applicants/ users/ visitors.; and/ or
other purposes
incident to recruitment activities, such as calculating statistics for use in
future hiring plans.
3. Provision of Personal Information to a Third Party
Unless required by the applicable
law, Mercari Group will not provide any personal information of a user to third
parties, except if:
Any information
included in documents the user provides to Mercari Group when applying to
recruitment activities, including but not limited to resume, curriculum vitae,
application form, or survey.;
we are under the
legal, regulatory and professional obligation to do so to comply with the
applicable laws.;
third parties service
provider(s) are engaged by us for processing your personal information.;
it is necessary to
protect a human life, body, or fortune, and when it is difficult to obtain the
user’s consent.; or
it is particularly
necessary to enhance public health, and when it is difficult to obtain the
user’s consent.
4. Entrusting Information to a Third Party to Handle Personal Information
Mercari Group may entrust all or
some of the handling of personal information to a subcontracted third party that
meets the selection standards defined by Mercari Group and execute a contract
with the third party ensuring that all personal information will be suitably
managed.
The subcontracted third parties may
include third parties in foreign countries including overseas cloud service
providers. In this case, Mercari Group may provide personal information only to
the extent necessary to carry out the subcontracted work.
5. Joint Use of Personal Information
We jointly use the collected
personal information between companies in the Mercari Group.
6. Management and Security of Personal Information
Mercari Group securely stores
personal information collected from users in servers in an environment
inaccessible to the general public and strives to prevent unauthorized access,
loss, destruction, alteration, or leakage of data. All Personal Information
gathered on our Website is securely stored within the Mercari Group’s database.
We follow industry best practices
to prevent the loss, misuse, or alteration of your Personal Information,
including when storing or transmitting all your Personal Information. By
agreeing to this Policy and using the Website, you acknowledge that the
transmission of information over the internet is inherently insecure, and we
cannot guarantee the security of data sent over the internet. You are
responsible for keeping the password you use for accessing the Website
confidential; we will never ask you to send us your password (except for the
standard login procedure on the website). Notwithstanding anything contained in
this Policy or elsewhere, we shall not be held responsible for any loss, damage,
or misuse of your Personal Information.
In the event that recruitment
screening results in an applicant/ user joining the company, Mercari Group
treats the personal information collected from that applicant/ user as employee
information, and stores and manages the applicant’s personal information in
accordance with Mercari Group’s internal regulations. In the event that an
applicant/ user does not join us, Mercari Group stores the applicant’s/ user’s
personal information for a certain period to the extent necessary for improving
our recruitment processes, providing information to applicants/ users regarding
employment opportunities and events being conducted by Mercari Group, etc.
7. Retention period
We will keep your Personal
Information for as long as reasonably necessary to fulfil the purposes that we
collected it for. However, we take steps to regularly review our information to
ensure that we are not holding excessive Personal Information for longer than is
necessary or required.
8. Disclosure, Correction, and Suspension of Use of Personal Information
If a user requests that their
personal information be disclosed (including disclosure of records stating to
which third parties their data has been shared), edited, added to, deleted,
erased, or that its use or provision to third parties be suspended, Mercari
Group will respond to that request appropriately in accordance with relevant
laws and regulations. If a user wishes to correct any personal information that
they sent to Mercari Group using the registration form (if filled), they may do
so by re-sending the registration form with the corrected personal information.
9. Google Analytics
To research and analyze the usage
status, etc. of the Service, the Group uses Google Analytics (a service provided
by Google LLC) on the Service. For an explanation regarding the terms of service
of Google Analytics, please visit the Google Analytics site, and for an
explanation regarding the privacy policy of Google LLC, please visit the
company’s site.
Google Analytics uses cookies
and other methods to track your usage status, etc. Should you prefer your data
not be used by Google Analytics, please use the Google Analytics Opt-out Browser
Add-on provided by Google LLC.
Mercari Group strives to improve this Policy appropriately. This Policy may be updated to reflect changes in laws and regulations, the necessity of recruitment activities, services, etc.
11. Inquiries and Complaints
In accordance with Information
Technology Act 2000 and the rules made there under, the name and contact details
of the Grievance Officer are provided below:
Address: 10/2A 10/2B, 3rd Floor,
Sunriver Building, Off Intermediate Ring Road, EGL, Challaghatta, Domlur,
Bangalore-560071, Karnataka, India.
12. Applicability and Jurisdiction
This Policy is applicable to Mercari Software Technologies India Private Limited. If you choose to visit the Website, your visit and any dispute over privacy are subject to this Policy and the Website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.
13. Disclaimer
As a user of the Website, you assume all responsibility and risk for your use of the Website the internet generally, and the information you post or access, and for your conduct on and off the Website.
