1. Are you conducting in-person interviews?

In principle, the hiring process is conducted online, but we will consider holding in-person interviews at the office upon the candidate’s request and depending on the state of the COVID-19 pandemic.

2. I applied to work at the Mercari Group in the past. Can I apply again?

You can apply for the same position again, but only after one year has passed since your last application. If you would like to apply for a different position, you can do so at any time.

3. I can’t decide which position to apply for. Can I apply for multiple positions?

You can apply for multiple positions at the same time. However, you can only pass through to the next step in the process for (at most) one position. If you aren’t sure which position to apply for, please say so on your application, and we’ll help you find the most appropriate position.

4. Do you hold company information sessions?

We do hold many different kinds of events here at Mercari. For information on events, see Mercari’s official Meetup page or Mercari India's Linkedin page.

5. Can you explain the selection process?

After you apply, we will do a document screening. If you pass the document screening, you will move on to a technical test (only for some positions), then interviews (typically 2–3 interviews; potentially more if necessary). After passing the interview stage, you will receive an offer.

We may conduct a reference check in the middle of the selection process.

We may invite you to meet other Mercari members in the middle of the selection process to help you understand more about Mercari’s culture and values.

Refer to this page for more information about the Selection.

6. Do you take a strict view of the experience and other minimum requirements, or are you flexible depending on the candidate’s performance in the interviews?

The required years of experience are meant to correspond to “equivalent years of experience.” If someone demonstrates the potential for high-caliber performance through their past experience, the hiring team may keep them in consideration and have them proceed to the selection process. If the employee who referred the candidate vouches for them, the hiring team will try their best to arrange a casual meeting with the candidate in order to understand whether their experience matches Mercari.

7. How long should I expect my interview to take?

Interviews usually take around 30 to 60 minutes. We may ask you to meet with two or more Mercari employees in one interview. If we expect your interview to go over the usual time, your HR contact will notify you in advance.

8. Where will the interviews take place?

In-person interviews will be held at our office in Bangalore. For some types of work, or due to other circumstances, the interview might be held somewhere else entirely. Please check the email from your hiring representative for details.

1. What type of workstyle does Mercari India allow?

We call our unique way of working the Flexible Hybrid Workstyle, which offers employees the flexibility to blend both in-office and work-from-home (WFH) workstyles. For our team, we've chosen a flexible hybrid workstyle of 2 days working from the office and 3 days working from home. Your manager will work with you to determine the optimal frequency, work days, and work hours for balancing both in-office and WFH arrangements.

2. Do you provide relocation support before joining?

Mercari India provides one-time relocation assistance for employees who need to relocate after receiving new employment with us or due to a transfer within India (business need). All full-time employees who join Mercari India are eligible for this benefit, subject to confirmation by HR.

3. Will a member’s chosen work style have any impact on their evaluation?

No. Mercari will continue to evaluate employees by looking at Value and Output based on the grade definitions.

1. What kind of projects will I work on? Are projects run independently or in collaboration with the teams in Japan and US?

In the initial stages, members in the India office are expected to work closely with Mercari Japan teams. We expect all the offices to understand the constraints and time zone differences to accommodate each other. As we expand, the idea is to have independent teams in India that will work on Mercari Japan/US services or future services/products in any other region.

2. What are the work hours like?

Mercari members work on a flextime schedule (no core time).

3. What kind of support do you provide after joining?

New Mercari members are assigned a mentor over the initial three-month onboarding period. The mentor is responsible for supporting the new member, to help them maximize their performance after joining the company. In addition to supporting the member’s regular work tasks, the mentor is also responsible for helping the member build relationships with other team members.

4. Can I work remotely?

Yes. We call our unique way of working the Flexible Hybrid Workstyle, which gives employees the flexibility to blend both in-office and work-from-home (WFH) workstyles. This enables employees to be more adaptable in getting their work done regardless of their schedules or locations. You can consult with your manager to decide together the optimal frequency for working from the office.

5. What computers/devices are offered?

Mercari provides employees in engineering positions with the latest Mac OS laptop in whatever specs you’d like, and employees in non-engineering positions with the latest high-spec PCs.

We may propose certain devices for you depending on your position.

6. Are there training programs for employees?

Mercari offers a variety of programs catered to employees’ individual careers and skills. We also have study sessions and other events hosted by individuals and teams, creating many opportunities for employees to learn from each other.

7. What is the compensation system and CTC Range in Mercari India?

There is no universal salary. Salaries will be offered based on an individual’s skills and ability to demonstrate our values. Internally, grades and expectations are adjusted based on the Engineering Career Ladder, as well as the individual’s performance and output. If you have a friend you would like to refer and who is interested in Mercari but concerned about the salary, HR is happy to have a casual conversation with them.

8. Are there opportunities available for international assignments and chances to work in Japan or the US in the future?

Employees may be given the opportunity depending on the company’s business direction and the team the employee belongs to.

9. I’m considering applying for an internship. Do you offer full-time internships?

Mercari recruits applicants for long-term internships. We do have interns that use long breaks to work full-time at Mercari. If you’re interested, please apply!

1. How many days off will I have?

Mercari India grants 18 days of earned leave and 12 days of sick leave per year.

Other benefits provided include casual leave, company-paid holidays, bereavement leave, COVID leave, medical leave, and wedding leave.

In addition to sick leave, employees are also entitled to 30 days of medical leave for extended illness.

2. What systems are in place to support employees in their working lives

Mercari has the following systems to support employees in major life events:

Support for working from home

Relocation assistance

Earned leave and sick leave

Casual leave, company-paid holidays, bereavement leave, COVID leave, medical leave and wedding leave

Meal card

Learning programs

Healthcare & insurance

Childbirth and childcare leaves

For more details, see the following page: Life at Mercari